U.S. Privacy Statement

THE BELOW INFORMATION IS INTENDED FOR OUR U.S. OPERATIONS

Privacy Statement for www.facialmaniamedspa.com (the “Website”):

Last updated on December 1, 2020

Facialmania Franchising LLC (in this page also “Facial Mania Med Spa”) has created this privacy statement in order to demonstrate our firm commitment to our visitors’ and clients’ privacy. The following discloses our information gathering and dissemination practices for the Facial Mania Med Spa Website and use by our offices. This policy also describes other important topics related to your privacy.

We do not sell any customer information to any third party. Neither do we provide any individually identifiable customer information to any third party except as follows:

  • in response to subpoenas, court orders or legal process, or if we find that your actions on our Website violate any laws or commonly acceptable websites use practices;
  • in order to finalize a payment for services requested and agreed to with your personal Facial Mania Med Spa consultant. This information maybe shared with your financial institution or credit card issuer as indicated;

Personally Identifiable Information

We only collect the personally identifiable information that you voluntarily provide either during your visit to our Website, via e-mail correspondence or during the completion of our on-line forms. This information may consist of the following: your name, address, telephone number, personal health information, reason for visiting, reason for inquiring, your e-mail address. The information you voluntarily supply to Facial Mania Med Spa through www.facialmaniamedspa.com and / or third parties (for example: social media platforms, marketing companies appointed by us to selected marketing campaigns) will be used by Facial Mania Med Spa to respond to your inquiries, supply you with requested information on Facial Mania Med Spa services, to issue reminders for appointments you have made with Facial Mania Med Spa or promotions you have requested information about. Your information is considered private and confidential and treated with the strictest confidence.

How to Update Your Personal Information

If you are not yet a client, but have submitted personal information to Facial Mania Med Spa electronically and would like it removed or modified, please contact us at [email protected] We will gladly and expediently comply with your request. Please note that certain confidential clients files related to services that have been provided are part of a permanent record that must be kept in accordance with federal law.

Disclosure to Third Parties

We may share and disclose information with third party service providers performing services on our behalf. We share information, including Personal Information, with our service providers to perform the functions for which we engage them (such as hosting and data analyses). We may share information as needed to operate other related services. We may share personally identifiable information about you with other trusted companies or people to perform functions for which we engage them when (1) you have consented to our sharing of the information, or (2) we need to share the information in order to provide a service requested by you. These companies or individuals may use your personally identifiable information only to the extent necessary to assist us and are required to protect the information. Notwithstanding any other statements or representations in this Policy or elsewhere on our Website, we reserve the right to disclose any information in our possession if we are required to do so by law or we believe, in good faith, that such a disclosure is necessary to comply with the law, defend our rights or property, or to respond to an emergency situation.

Non-personal Automatically Retrieved Information (such as that used by your browser)

We also collect general non-personal information used to help improve the navigation features of our Website. This may include items such as; browser type, IP address, external links you clicked to reach our site, and pages you visit while viewing our Website. The IP address may be stored with the personally identifiable information you provide in order to allow us to provide more finely tuned customer service both now and in the future. To administer the collection of non-personal information, authorized third parties may be utilized by Facial Mania Med Spa to collect, track and process the general non-personal information described. Some of our Web pages may set “cookies,” which are small pieces of data that may be sent to your web browser and stored on your computer. This allows our server to recognize you when you visit our Website in the future. Most web browsers can be configured to not accept cookies, or to notify you if a cookie is being sent to you. With the proper setting in your browser, you can choose to accept or reject the cookie. Cookies which are set on your computer and used within the Facial Mania Med Spa Website do not contain specific individual identity, passwords or other confidential information.

Third Party Links

The Facial Mania Med Spa Website may contain links to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit any Third Party Services, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.

Security & Authorized Access to Information Gathered

This site has certain security measures in place to protect against loss, misuse and alteration of the information under our control. We utilize a Secure Site Certificate enabling SSL encryption for your confidential information. Online servers are further protected from unauthorized electronic access by firewall technology that recognizes, reports and locks out unusual or apparently un-authorized access attempts. Databases are regularly backed up and saved to protect against loss of information. Backup storage media and online servers are maintained in a physically secured and environmentally controlled facility with monitored physical access controlled by password, biometric and physical security measures Access to visitor or client information (including backup media) by staff and contractors is controlled by both policy and electronic means. Only authorized staff has access to customer data. Individual staff members may be allowed to access only certain parts of customer information as may be required to perform their job functions. All staff or contractors with any access to customer data are under signed agreement not to misuse or disclose such information to any third party except as may be required by law or job function.

SMS Terms and Conditions

By checking the box to sign up for one or more text messaging programs, or by checking / clicking the consent in / to any other promotion and / or advertising on social media (for instance Facebook, Instagram), search engines (for instance Google, Bing) and other similar means, you expressly consent to receive non-marketing and marketing text messages from Facialmania Franchising LLC and / or from independently owned Facial Mania Med Spa locations and / or third parties working on behalf of Facialmania Franchising LLC or on behalf of independently owned Facial Mania Med Spa locations. You expressly agree that the above listed entities may deliver communications to you at the telephone number and email supplied during the registration process even if your telephone numbers are on any Do Not Call (or similar) list so it will not be considered unauthorized by any local, state or federal law or regulation. Communications may be made using a phone, a mobile phone, a computer, an automatic telephone dialing system, an artificial and/or a prerecorded voice by phone calls, text messages, voicemails, and emails Facial Mania Med Spa’s services, products, promotions, appointments and similar.  You agree and understand that you are not required to opt into this program to purchase goods or services. You may opt out or unsubscribe at any time by providing notice to the above listed entities (Facialmania Franchising LLC and / or independently owned Facial Mania Med Spa locations and / or third parties working on behalf of Facialmania Franchising LLC or on behalf of independently owned Facial Mania Med Spa locations).

You also accept and agree to be bound by these SMS Terms and Conditions, the Facialmania Franchising LLC website Terms of Use and Privacy Policy, and any other applicable terms and agreements related to your use of Facial Mania Med Spa’s services.

Program Details: Facial Mania Med Spa Appointment Reminders and Promotional Communications.

How to Opt-Out

To stop receiving text messages from Facial Mania Med Spa text, reply “STOP” or email [email protected] to request removal from the text message program.

 

Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide.  You are responsible for notifying Facial Mania Med Spa immediately if you change your mobile telephone number. You may notify Facial Mania Med Spa of a number change by emailing [email protected]

You agree to indemnify Facial Mania Med Spa in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Facial Mania Med Spa if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Frequency of Messages

The number of texts you receive per month will depend on your settings and account activity. The text messages that we provide are being delivered as a convenience to you for information or marketing purposes.

Cost

Message and data rates may apply to each text message sent or received in connection with Facial Mania Med Spa text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges.

 

Privacy

Facial Mania Med Spa’s U.S. privacy statement is available at www.facialmaniamedspa.com/privacy

 

No Guaranteed of Access or Delivery

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. Content is not available on all carriers and carrier participation could change. Carriers are not liable for delayed or undelivered messages. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Facial Mania Med Spa’s control, and Facial Mania Med Spa is not responsible or liable for issues arising from them.

Modifications and Updates to Terms and Conditions

Facial Mania Med Spa may revise, modify, or amend these SMS Terms and Conditions at any time.  Any such revision, modification, or amendment shall take effect when it is posted to Facial Mania Med Spa’s website.  You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes.  Your continued consent to receive Facial Mania Med Spa text messages will indicate your acceptance of those changes.

 

Termination of Text Messaging

Facial Mania Med Spa may suspend or terminate your receipt of Facial Mania Med Spa text messages if Facial Mania Med Spa believes you are in breach of these SMS Terms and Conditions. Your receipt of Facial Mania Med Spa text messages is also subject to termination in the event that your mobile telephone service terminates or lapses.  Facial Mania Med Spa reserves the right to modify or discontinue, temporarily or permanently, all or any part of Facial Mania Med Spa text messages, with or without notice.

Dispute Resolution

Mandatory Bilateral Arbitration, Class Action waiver. Please read this carefully. It affects your rights. YOU AND FACIAL MANIA MED SPA AGREE THAT ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF, OR RELATING TO, THIS SMS TERMS AND CONDITIONS AGREEMENT OR THE SERVICE SHALL BE RESOLVED ONLY BY FINAL AND BINDING, BILATERAL ARBITRATION OR SMALL CLAIMS COURT. This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Facial Mania Med Spa hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and Facial Mania Med Spa agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND FACIAL MANIA MED SPA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND FACIAL MANIA MED SPA ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against Facial Mania Med Spa on your behalf.

 

Other Important Information

Facial Mania Med Spa Website may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.

Contact Information Relative to our Privacy Policy: Email: [email protected] Phone: 561 562 5621

Facialmania Franchising LLC and www.facialmaniamedspa.com reserve the right to modify this privacy policy at any time.